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Enterprise IT Service Management

Improve service delivery with eleven ITIL® processes, codeless configuration, flexible portals, and powerful dashboards. Easy administration, extensibility, quick upgrades, inclusive licensing, and a vibrant user community accelerate time to value while reducing the total cost of ownership.


  1. Adapt quickly to new business needs with rapid and easy configuration
  2. Reduce administrative burden and optimize costs with IT self-service and automation
  3. Show business value, and target areas for improvement with dashboards and KPIs
  4. Improve customer satisfaction through more streamlined, consistent, and effective service delivery
  5. Extend service management capabilities to other departments
  6. Enjoy simple licensing and flexible deployment options

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